Selected Work

Led a 15-month mixed-methods research program — including a 32-teacher pilot across four states — to design a digital math assessment tool that gives teachers insight into how students reason, not just what they get right. Shipped nationally by Heinemann.

Led research across 15 interviews and 574 survey responses to redesign a curriculum platform used by thousands of educators nationwide. Research revealed that captive users deserved better than a tolerable product — and shaped a design approach centered on teaching reality, not curriculum hierarchy.

Led a cross-platform research program across 16 digital tools serving 4M+ youth and staff nationwide. Reframed BGCA's digital challenge from a usability problem to a systems-level coherence failure — informing a $1.6M platform consolidation investment.

Led a 10-week research engagement for UMGC to understand why motivated students were failing to complete enrollment. Reframed the problem from motivation to control and support — informing platform changes that increased enrollment-to-registration conversion by 15% and cut support tickets by 30%.

Sole research lead on a 6-week engagement that reframed Scratch.org's conversion problem from a branding issue to an onboarding and support failure — preventing $200k in misdirected spend and informing a roadmap shift that drove 35% activation gains in pilot testing.